The Team

Pamela L. Wolf

Pamela L. Wolf

Pamela L. Wolf, LCSW, Chief Executive Officer and Founder of Harmony, is a Licensed Clinical Social Worker with a Master’s degree from the University of Tennessee. After adopting her daughter, Pam created Harmony with the dream of helping children live their best lives. Pam prides herself on being an innovator, creating unique and effective programs that change lives and have a positive impact on our community. She strives to create an environment that supports and inspires the good work done by Harmony’s very talented team.

Elizabeth Carroll

Elizabeth Carroll

Elizabeth Carroll, BSSW, JD, serves as Executive Director for Harmony. Elizabeth received her Bachelor of Science degree in Social Work from the University of Tennessee and her Law Degree from the University of Tennessee, College of Law. Elizabeth’s passion and career have focused on serving families and children in a variety of capacities. Her legal and social work experience bring a unique and meaningful perspective to the work of Harmony.

Nicole Coning

Nicole Coning

Nicole Coning, BS, has over 19 years of experience in the child welfare field – in adoption services, family preparation for prospective foster and adoptive parents, and therapeutic foster care. Nicole is statewide Director of Harmony’s Adoption Support and Preservation (ASAP) Program, Site Implementation Manager for the Quality Improvement Center on Adoption and Guardianship (QIC-AG), and led the preparation and planning for the 2015 ASAP National Conference.

Julie Flannery

Julie Flannery

Julie Flannery, MS, is the Permanency Director for Harmony. She has over 25 years of experience working with children and families in Tennessee. She has a Master’s Degree in Clinical Psychology and is a Licensed Psychological Examiner. Julie currently directs the FOCUS (Finding Our Children Unconditional Supports) Program and the federal grant TRANSform (Trauma/Resilience and Network/System Transformation).

Pam Frye

Pam Frye

Pam Frye, MS, Chief Program Officer and Adoption Services Director, received her Master’s degree in Educational and Counseling Psychology from the University of Tennessee. Prior to joining Harmony, she spent 15 years working at the Helen Ross McNabb Center. Pam and her husband adopted a daughter from China in 2002, and she draws on personal experience in working with adoptive parents.

Keith A. Bailey

Keith A. Bailey

Keith A. Bailey, BA, PhD, MDIV, has over 25 years of experience working with children and families. Keith earned a B.A. in Psychology from Tennessee Wesleyan College, an MDIV from Duke University, and an MS in Child Development and PhD in Human Ecology from the University of Tennessee. He is a Professionally Certified Trainer for Therapeutic Crisis Intervention through Cornell University.

Lenna Allen

Lenna Allen

Lenna Allen, MSW, is one of Harmony’s Adoption Support and Preservation Family Counselors. Lenna received her Bachelor’s and Master’s degrees in Clinical Social Work from the University of Central Florida in Orlando, Florida. Her previous professional experience includes working with children at mental health centers, group homes, runaway shelters, and within the juvenile justice system.

Jennifer Bailey

Jennifer Bailey

Jennifer Bailey, BA, serves as Harmony’s Human Resources Coordinator. Jennifer has a Bachelor’s degree in Business Administration and brings 17 years of experience working in industries including hospitality, childcare and early development, education, and medicine.

David Bracey

David Bracey

David Bracey, BA, is a Regional Case Consultant for FOCUS in the Middle Tennessee Region. David received his Bachelor’s degree from Martin Methodist College. His work experience consists of 2 years at Magnolia Wilderness Academy, where he served as a team liaison. He was an Area Leader for Omni Visions Inc. in the South Central Region.

Kelly Braden

Kelly Braden

Kelly Braden serves as Harmony’s CAP Coordinator (Compliance and Accountability Program). She earned a Court Reporting Certification in Court Room and Conference Room Reporting through Bristol University and spent a brief time in the court reporting field before entering into social work. Kelly brings many years of administrative assistance experience to the team, with 11 of those in therapeutic foster care.

Heather Butcher

Heather Butcher

Heather Butcher, BA, is a Regional Case Consultant for Harmony’s FOCUS program in the East Grand Region. She received her Bachelor’s degree from the University of Tennessee. Her most recent professional experience comes from Omni Visions, where she spent 9 years working as an adoption coordinator in therapeutic foster care.

Kindal Cameron

Kindal Cameron

Kindal Cameron, MA, is a Family Counselor in Harmony’s Adoption Support and Preservation program. Kindal received her Bachelor’s degree in Applied Psychology and Religion from Carson-Newman University and her Master’s degree from Richmont Graduate University. She specializes in working with adolescents and those who have experienced complex trauma.

Amanda Chagnon

Amanda Chagnon

Amanda Chagnon, BS, is a Regional Case Consultant for Harmony’s FOCUS program in the Knox County Region. Amanda received her Bachelor’s degree in Sociology and Psychology from the University of Tennessee. Prior to joining Harmony, Amanda was a permanency specialist with DCS and spent over 10 years working with full guardianship youth, foster/adoptive parents, and various community providers.

LaRhomica Coker

LaRhomica Coker

LaRhomica Coker, BA, is a Regional Case Consultant for Harmony’s FOCUS program in the West Region. She received her Bachelor’s degree from the University of Memphis. Her work experience consists of 2 years as a Case Coordinator for a mental health care facility and a Home Study Writer for Bethany Christian Services.

Allison Cooke Douglas

Allison Cooke Douglas

Allison Cooke Douglas, BA, is the Family Advocate with Harmony Family Center’s Adoption Support and Preservation (ASAP) Program. She attended Freed Hardeman University, receiving a BA in History from Freed Hardeman University and AMS Montessori Early Childhood Education licensure from Orlando Montessori Teacher Training Institute. Allison is a certified PATH trainer and a DCS foster and adoptive parent.

Elizabeth Elliott

Elizabeth Elliott

Elizabeth Elliott, CMAA, is PATH Administrative Coordinator of Harmony. She has many years of experience working with people of diverse backgrounds and has exceptional organizational skills. Liz brings to Harmony 15 years of experience as an Executive Assistant to several Chief Operating Officers at a regional trauma center.

Donna Elrod

Donna Elrod

Donna Elrod, BS, is a Regional Case Consultant for Harmony’s FOCUS program in East, Smoky, and Knox Regions. Donna received her Bachelor’s degree in Psychology with a minor in Child and Family Studies from the University of Tennessee. Her previous experience includes 13 years working with the DCS as a Permanency Specialist, Family Service Worker and Home Study Writer.

Steve Gellinger

Steve Gellinger

Steve Gellinger, BA, is Accounting Coordinator for Harmony, working closely with Harmony’s Executive Team to direct, implement, and monitor decisions to meet Harmony’s immediate and long term goals. Steve received his Bachelor’s degree in accounting from the University of Florida and brings over 25 years of accounting and financial experience.

Beverly Gonzalez

Beverly Gonzalez

Beverly Gonzalez is Event and Volunteer Coordinator for Harmony’s Montvale program.  She comes to Harmony after serving as Executive Assistant to the proprietor of a luxury resort for 5 years. Bev brings to Harmony many years of experience working with people and has exceptional organizational skills.

Gersom Gonzalez

Gersom Gonzalez

Gersom Gonzalez brings over 20 years of construction and management experience to Montvale. He serves as the Property Manager and ensures the success of the numerous camps and trainings held at Montvale.

Sonora Goodsell

Sonora Goodsell

Sonora Goodsell, BSSW, is a Regional Case Consultant in Middle and West Tennessee for FOCUS. She has a Bachelor’s of Social Work degree from MTSU. Sonora formerly worked at the Department of Children’s Services as a Permanency Specialist, Facilitator, and Child Protective Services Assessment worker.

Tina Graves

Tina Graves

Tina Graves, BS, is a Regional Case Consultant for the Middle Region’s FOCUS team. She received her Bachelor’s degree in Criminal Justice and Psychology from Middle Tennessee State University and has over 22 years of experience. Before joining Harmony, Tina worked at DCS as a CPS Investigator and at Omni Visions Inc. as an Area Leader.

Kim Halbert

Kim Halbert

Kim Halbert, BA, University of TN, is Manager of our Home Study Program. Kim has over 30 years of experience working with children and families in mental health, residential, and child welfare systems. More recently, she has served as a PATH Trainer and is currently Manager of Home Study Services.

Michelle Hathaway

Michelle Hathaway

Michelle Hathaway, LAPSW, received her Bachelor’s and Master’s degrees in Social Work from East Tennessee State University and is a Licensed Advanced Practice Social Worker. With over 17 years of professional experience, Michelle now holds the Adoption Support and Preservation Program (ASAP) Clinical Manager position with Harmony. She is certified in TBRI and Circle of Security.

Rachel Joffe

Rachel Joffe

Rachel Joffe, MA, is an ASAP Family Counselor. She has a Bachelor’s degree in Psychology from University of Tennessee and a Master’s degree in Marriage and Family Therapy from Richmont Graduate University. Rachel has experience working with adults, children, and families with a variety of struggles including trauma, loss, depression, anxiety, and ADHD.

Lorie Krauss

Lorie Krauss

Lorie Krauss, BS, is a Regional Case Consultant for the Upper Cumberland Region with the FOCUS Program. She earned her Bachelor’s degree in Sociology and administrative certificate in Criminal Justice from Tennessee Tech University. She has had professional experience with the Relative Caregiver program, DCS FSW, and was a Training Specialist for MTSU training PATH for DCS resource homes.

Cindy Krusenklaus

Cindy Krusenklaus

Cindy Krusenklaus serves as Harmony’s Information Technology Coordinator. Cindy has worked in the computer industry for over 25 years and supports Harmony’s programs and services including networking, cloud computing, email management, customized database support and enhancement, computers, training, communications, websites, help desk, and other needed technical support.

Robert Morgan

Robert Morgan

Robert Morgan, BFA, MDIV, is responsible for Video Productions for the FOCUS Program and agency at large. He comes with a Baccalaureate from Texas Christian University in Radio/TV/Film and a Master’s of Divinity from Vanderbilt University as well as a diversity of experience in human services ranging from hospital chaplaincy to community mental health.

Lisa Norris

Lisa Norris

Lisa Norris, MSCJ, is a Regional Case Consultant in the East Region for the FOCUS program. She received both her Bachelor’s degree in Psychology and her Master’s degree in Criminal Justice from the University of Tennessee. Her previous experience includes service at the Helen Ross McNabb Center in juvenile justice, foster care and adoption.

Marsha Sliker

Marsha Sliker

Marsha Sliker, BS, has been a part of with non-profits involving children such as Boy Scouts of America, Family Promise of Blount County and Habitat for Humanity for many years. She holds a Bachelor of Science in Accounting from Carson Newman College and has more than 12 years of experience as an office manager. Having been a previous foster parent she currently interacts with foster and adoptive families on a personal level.

Dawartha Tyler

Dawartha Tyler

Dawartha Tyler, MSW, JD, is a Regional Case Consultant in Middle and West Tennessee for FOCUS. Dawartha received her Master’s Degree in clinical social work from Jackson State University and her law degree from Southern University Law. Her previous professional experience includes working with children, youth, and adults, providing individual, family, and school-based therapy. Dawartha was formerly the Director of a private adoption agency in Mississippi.

Jennifer West

Jennifer West

Jennifer West, MA, is a Regional Case Consultant in the East Region for the FOCUS program. She earned a bachelor’s degree in English Literature at Maryville College and a master’s degree in Counseling at the University of Montana. Her professional experience ranges from coordinating campus volunteer programs to serving as a bereavement counselor with hospice programs.

Evelyn Wilcox

Evelyn Wilcox

Evelyn Wilcox, MA, is Harmony’s Communications and Project Development Manager. Evelyn received BA and MA degrees in History from The University of Tennessee. Evelyn comes to Harmony with over 25 years of experience working with nonprofit agencies in fund development and in grant writing.

Natasha Williams

Natasha Williams

Natasha Williams, MBA, is a PATH trainer for Harmony. She earned a BA in Criminology from Arkansas State University and a Master’s in Business Administration from University of Phoenix Cordova. Her experience includes 5 years working as non-traditional adult educator with Remington College in the Criminal Justice Department, 4 years working with juveniles and foster youth, and 2 years as a Case Manager/Youth Counselor.