Harmony Family Center, Inc. adheres to the highest ethical standards. To encourage trust and support amongst stakeholders and the community, Harmony is committed to its mission statement, being good stewards of resources, and upholding rigorous standards of conduct.

All employees are expected to adhere to sound moral and ethical standards. All programs, treatments, and clinical interventions are developed and governed by NASW ethical standards. 

Harmony regularly reviews program effectiveness and has mechanisms to incorporate lessons learned into future programs. Harmony is committed to improving program and organizational effectiveness and develops mechanisms to promote learning from its activities and the field. Harmony will be responsive to changes in its field of activity and the needs of its constituencies.

Harmony has a policy of promoting inclusiveness and its staff, board, and volunteers reflect diversity in order to enrich its programmatic effectiveness. Harmony takes meaningful steps to promote inclusiveness in its hiring, retention, promotion, board recruitment and constituencies served.

Harmony provides comprehensive and timely information to the public, the media, and all stakeholders and is responsive in a timely manner to reasonable requests for information. All information about Harmony will fully and honestly reflect the policies and practices of the organization. Basic informational data about the organization, such as the Form 990, reviews and compilations, and audited financial statements will be available to the public. All solicitation materials accurately represent the organization’s policies and practices and will reflect the dignity of program beneficiaries. All financial, organizational, and program reports will be complete and accurate in all material respects.

Harmony’s Annual Report includes the program name, scope of service, and year-end report. This report is distributed to all stakeholders and Harmony’s Board of Directors. The public can access this report by contacting our main office.

Good Faith Estimate and No Suprises Act

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers are required to give patients who are uninsured, self-pay, or accessing out-of-network care an estimate of their bill for health care items and services before those items or services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any services upon request or when scheduling such items. This includes the cost of sessions or additional services.
• If you schedule services at least 3 business days in advance, you will receive a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule services at least 10 business days in advance, you will receive a Good Faith Estimate in writing within 3 business days. You can also request a Good Faith Estimate before you schedule services and receive a Good Faith Estimate in writing within 3 business days.
• If you receive a bill that is $400 or more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1- 800-985-3059. For more information regarding state specific laws, please refer to your state’s specific No Surprises Act legislation.